Call Tracking Terminology

Vertical

The Vertical is often defined as the industry or type of calls you will be processing through the platform. The Vertical includes some of the ‘top level’ guiding rules for all incoming calls including field setup, data validations, and duplicate rules.

Affiliate

The Affiliate may also be known as a publisher, vendor, source, network, or call seller/generator. The Affiliate is the channel from which you are generating calls into the platform. An Affiliate is connected to a Campaign and could also be setup as a paid search channel such as Google AdWords. Affiliates may be added manually or may sign-up through the Affiliate Sign-up page.

Advertiser

An Advertiser, also known as a buyer, client, or revenue generator, is the buyer of calls through your LeadsPedia platform. In the case where your company provides the end product or service, your company may be setup as an Advertiser. Advertisers may be added manually or may sign-up through the Advertiser Sign-up page.

Offer

The Offer manages the distribution of calls flowing through the platform, from Affiliates to Advertisers, and acts as the primary module to prevent fraud. The Offer also provides necessary instructions for an Affiliate to run an effective Campaign.

Contract

For Call Tracking, the Contract is the connection between an Offer and your Advertiser. The Contract settings determine the specific Advertiser requirements pertaining to call delivery such as cap management, delivery schedules, filters and delivery methods. 

Campaign

A Campaign is the unique connection between each Affiliate and an Offer. The Campaign is used to filter, track and route calls, and determines the payout for affiliates and/or sub-affiliates.